WHO DOESN'T WANT TO MAKE AN IMPACT?
We all long to be a part of something bigger, something greater, something meaningful in this life. And whether you're the boss calling the shots, the employee making it happen, or the intern just starting out in your field, I believe you're uniquely positioned right where you are to make an impact in the place you spend so much of your time: your job! This book is designed to help growth-minded people like you see the power and potential they have to make an impact by changing the customer experience for their businesses and brands for the better.
WHAT IS MY PURPOSE?
It's a question we've all likely asked! The truth is the question of purpose looms large for most of us. We wonder why we're here, why we exist, what we're called to do with our one big and bold life. Rather than stay spinning and stuck, what if there was a better way? A way to move through any and all seasons of life with a strong foundation? A way to live with a clear sense of purpose to propel us forward?
This is your answer, a guide to knowing your personal sense of purpose and living it in any stage or season of your life.
READ YOUR FREE BOOK SAMPLES BELOW
Praise for The Power of Customer Experience...
“Elizabeth is a thought leader and champion for high impact customer experiences. I have no doubt this book, and her voice, will resonate with organizations large and small. Read The Power of Customer Experience – your customers will thank you!”
-Mark Miller, Best Selling Author and Vice President of High Performance Leadership, Chick-fil-A
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"When it comes to making an impact through customer experience, I'd look no further than Elizabeth Dixon. An expert in the field, her fresh approach on the essentials of the customer experience is empowering for any employee, manager, boss, or business owner. She calls the reader to step up, take ownership, and do what’s in their power to make a positive impact on their customers that will ripple out far beyond what they may ever realize."
-Horst Schulze, Co-founder and Former President & CEO The Ritz-Carlton Hotel Company, author of Excellence Wins
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“A business is no longer what it tells customers it is. A business is what customers tell other customers it is. This is why the customer experience is so crucial to the success of any business or non-profit. It’s also why Elizabeth’s book can be a game changer for your organization. I’ve known Elizabeth for almost 20 years now. She’s an incredible learner and leader, and she’s now sharing what she's learned with you. What you’ll learn from her book won’t just benefit you and your team. Most of all, it will benefit your customers.”
-Jeff Henderson, Founding Pastor of Gwinnett Church, author of Know What You’re FOR and What To Do Next
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“Elizabeth creates an exceptional customer experience with her book about customer experience. It’s an extremely relatable read that feels like Elizabeth is sitting next to you as you discuss the key principles and elements of a memorable customer experience. Perfect for young business students through business veterans, frontline folks and CEOs, this book illustrates how we all can make a difference for our employees and customers.”
-Jonathan Portnoy, Manager of Hospitality Assurance, Southwest Airlines
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“Elizabeth's perspective on how making an impact on the customer experience provides collaborative and actionable scenarios that leaders, peers, and employees can easily adopt.”
-Julie Boston-McGrath, Senior Manager of Hospitality, Southwest Airlines
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“This is the perfect book for our team members! Elizabeth has captured the essence of how we can make an impact in the lives around us, and this book will help our team realize their ability to make that difference in their day to day interactions.”
-Miren Oca, Founder & CEO Ocaquatics Swim School
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“This book is easy to read but has good substance that is thought provoking. It organizes the numerous aspects of how to excel at customer service into a nice package. It brings the insights to life with stories and provides questions and considerations throughout to make you think. This book will help you get out of your day to day and think about the impact you have at work and in life in general.”
-Ryan Schlimpert, CIO Drury Hotels
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Praise for The Strength of Purpose...
“At some point, we all wonder what we should do with our life. We long to make a difference. In this powerful book, Elizabeth empowers and equips the reader to find deeper meaning in every role and season of life.”
-Ken Coleman, Wall Street journal best selling author of From Paycheck to Purpose
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"Everyone says they want to live a life of purpose. But no one knows where to start. Elizabeth Dixon will not only help unlock personal purpose in your life -- but she will also ward off all the impediments and obstacles along the way. You'll find yourself responding to her conversational questions, as if she was your best friend. And through this work, you will find new meaning and satisfaction in life."
-Cheryl Bachelder, Author, Dare to Serve: How to drive superior results by serving others.
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“If you wish to move from being a “Wandering Generality” to a “Meaningful Specific” this is a MUST READ book!! Elizabeth enthusiastically provides you with a compelling Reason and Roadmap to discover, develop and live out Your Purpose in life!”
-Steve Franklin, PhD Entrepreneur, Author, Business Executive, former Dean of Executive Education | Associate Dean of Goizueta Business School Emory University
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“With a voice as smart as it is loving and relatable, Elizabeth Dixon guides us to the heart of exploring our purpose. The brave questions this wonderful book requires us to ask ourselves are simply the ticket to a life fully lived.”
-Juliet Funt, CEO / Founder The Juliet Funt Group, Author of A Minute to Think
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“Elizabeth’s book helped me find clarity in a complex season of life. The tools and approaches allowed me to silence the “noise” around me, establish a mindset, and develop a path toward leading a life of purpose. Today’s corporate leaders have no choice but to analyze an overwhelming amount of data and information to make good decisions. Elizabeth’s book provides tools and approaches to help these leaders establish a mindset of purpose that allows them to create clarity from complexity.”
-Meghan Pietrantonio, Head of Strategy, Truist Foundation
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“Whether standing at a crossroads, trapped in a sense of stagnation, or driven by curiosity about life's purpose, this book can help guide you in the right direction. It will lead you down a path of discovery, fulfillment, and enduring influence so you can embrace a life driven by purpose..”
-Nick Glimsdahl, Author, Speaker and Host, Press 1 For Nick Podcast
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“Elizabeth Dixon does it again: she invites us into captivating stories, and we join her on another enjoyable journey to make the most of our time on earth, benefiting others along the way. Through research and stories, Elizabeth coaches us through helpful questions, and you will complete this book with a zest to pursue your now clearer purpose for your life.”
-Laura Dugger, Founder and Podcast Host of The Savvy Sauce: Practical Chats for Intentional Living.